Troubleshooting
Having issues with OneMillion Code? This guide covers the most common problems and their solutions.
Connection Issues
"Not connected to OneMillion"
Symptoms: Extension shows you're not logged in, or features don't work.
Solutions:
- Click the cloud icon (☁️) in the header
- Click "Connect to OneMillion"
- Complete the sign-in process in your browser
- Return to VS Code
If the browser doesn't open:
- Check if pop-ups are blocked
- Try manually going to
app.onemillion.build/extension/sign-in
"Session expired"
Symptoms: Was working, now shows logged out.
Solutions:
- Click "Connect to OneMillion" to re-authenticate
- Sessions typically refresh automatically; this is rare
"Network error"
Symptoms: Messages don't send, spinner never stops.
Solutions:
- Check your internet connection
- Try a different network if possible
- Wait a few minutes and retry
- Check status.onemillion.build for outages
Extension Issues
Extension Panel is Blank
Symptoms: Click the Builder Blocks icon, but nothing appears.
Solutions:
- Reload VS Code:
⌘ + Shift + P→ "Reload Window" - If still blank, disable and re-enable the extension
- Uninstall and reinstall the extension
Extension Not Appearing
Symptoms: Can't find OneMillion Code in the sidebar.
Solutions:
- Check Extensions panel (
⌘ + Shift + X) — is it installed? - Search for "OneMillion Code" and ensure it's enabled
- Reload VS Code
- Reinstall the extension
"Extension host terminated unexpectedly"
Symptoms: Error message, extension stops working.
Solutions:
- Reload VS Code
- Check for conflicting extensions
- Update VS Code to the latest version
- Reinstall OneMillion Code
AI Response Issues
"Rate limit exceeded"
Symptoms: Message saying you've hit usage limits.
Solutions:
- Wait a few minutes for rate limits to reset
- Per-minute limits reset after 1 minute
- Per-hour limits reset after 1 hour
- Daily limits reset at midnight UTC
Slow or No Response
Symptoms: Sent a message, no response for a long time.
Solutions:
- Check your internet connection
- Wait longer (complex requests take time)
- If stuck for 2+ minutes, cancel and retry
- Try a simpler request
Response Cut Off
Symptoms: 1M Code's response ends abruptly.
Solutions:
- Say "continue" or "please finish"
- This happens with very long responses
- Breaking down requests helps prevent this
Wrong Mode Behavior
Symptoms: 1M Code isn't acting like the mode suggests.
Solutions:
- Check the mode selector — are you in the right mode?
- Try switching away and back to the mode
- Start a new conversation (click ✏️)
Code Issues
Changes Not Saving
Symptoms: 1M Code made changes, but file isn't updated.
Solutions:
- Did you click "Approve"? Changes need approval
- Check if the file is open — does it show the change?
- Save the file (
⌘ + S)
Wrong File Modified
Symptoms: 1M Code edited the wrong file.
Solutions:
- Click "Reject" if you haven't approved yet
- Use Undo (
⌘ + Z) if already applied - Be more specific: use @mentions to specify files
Code Doesn't Work
Symptoms: 1M Code wrote code but it has bugs.
Solutions:
- Share the error message with 1M Code
- Switch to 🪲 Debug mode
- Ask "This doesn't work. Here's the error: [error]"
Build/Deployment Issues
"npm install" Fails
Symptoms: Error when installing packages.
Solutions:
- Delete
node_modulesand try again:rm -rf node_modules
npm install - Check if you're in the right directory
- Try
npm cache clean --force
"npm run dev" Doesn't Start
Symptoms: Development server won't start.
Solutions:
- Check the error message in terminal
- Make sure you've run
npm install - Check if port 3000 is already in use
- Try a different port:
npm run dev -- -p 3001
Deployment Fails
Symptoms: Vercel/Netlify build fails.
Solutions:
- Check the build logs for specific errors
- Ensure
npm run buildworks locally - Check environment variables are set in production
- Ask 1M Code for help: paste the error
When Nothing Works
The Nuclear Option
If everything is broken:
- Reload VS Code:
⌘ + Shift + P→ "Reload Window" - Restart VS Code: Completely quit and reopen
- Reinstall Extension:
- Uninstall OneMillion Code
- Restart VS Code
- Install fresh from marketplace
- Clear Extension Data:
- Open command palette
- Search "OneMillion: Clear Data"
- Re-authenticate
Still Having Issues?
If none of these solutions work:
- Check Discord: Others may have the same issue
- Search GitHub Issues: Your problem may be documented
- Report the Bug: Help us fix it for everyone
Visit our Getting Help page for support options.
Common Error Messages
| Error | Meaning | Solution |
|---|---|---|
| "Not authenticated" | Session expired | Re-connect your account |
| "Rate limit exceeded" | Too many requests | Wait and retry |
| "Network error" | Connection failed | Check internet |
| "Model not available" | AI service issue | Try again later |
| "Context too long" | Message too big | Use smaller context |